Refund Policy

We want you to be completely happy with your purchase — so every order is covered by a simple, no-hassle guarantee.

30-Day Money-Back Guarantee

If you're not satisfied with your purchase for any reason, email us within30 days of your order and we'll refund you in full — no questions asked. The refund goes back to your original payment method via Stripe and typically appears on your statement within 5–10 business days.

How to Request a Refund

Email support@collegecostscompared.com with the email address you used at checkout. That's it — we aim to process refund requests within two business days.

Delivery Problems

If something goes wrong with delivery, contact us and we'll fix it right away. Examples:

• You completed checkout but never received the download email (and it isn't in your spam folder).
• Your download link returned an error or expired before you could use it.
• A file you received is corrupted or unreadable.
• You were charged twice for the same purchase.

We'll reissue your downloads immediately — or refund you in full if we can't deliver.

Update Pass

The optional 2-Year Update Pass is covered by the same 30-day money-back guarantee as the underlying purchase. Contact us within 30 days and we'll refund it, no questions asked.

Chargebacks

Please reach out to us before initiating a chargeback with your bank or card issuer — with our no-questions refund policy, emailing us is faster than a dispute, and most issues are resolved within a day or two.

Contact

Questions about a refund? support@collegecostscompared.com.